EMBR° Support

Contact EMBR°

Need help with your order, return, shipping, damaged item, or building your coffee ritual? Send us a note and we’ll help.

Support details

Include
Order number, email used at checkout, a short description of the issue, and photos if the item arrived damaged.
Hours
Monday–Friday, 9 AM–5 PM EST
Response time
We aim to respond within 1–2 business days.

Email support

For orders, returns, shipping, damaged items, or kit help.

Email us

Building a kit?

Not sure what to choose? Start with Grind, Brew, Sip, or email us and we’ll help you pick the right setup.

Build Your Kit

Still got questions?

Building a ritual should feel simple. Send us a note and we’ll help.

0/200 spend

Shop ritual

Ritual reward

Spend $200 to unlock a free Rift Tray°